Join Our Team as a Customer Support Executive!

Are you ready to kick-start your career in insurance? GasanMamo is expanding its Personal Underwriting Department and looking for a motivated individual to join us as a Customer Support Executive.  

About the Role:

• Underwriting, negotiating, and securing business for Home, Marine, Travel and other Personal Lines products.
• Servicing direct clients tied insurance intermediaries and brokers. 
• Collaborate with a dynamic, professional team in a supportive environment.
• Contribute to the growth of a leading insurance company with clear career development paths.

What We’re Looking For:

• Possession of qualifications at MQF level 4 or higher preferably in insurance. Candidates with no insurance experience will still be considered as on the job training will be provided to the selected applicant with the opportunity to pursue their insurance studies.
• Proficiency in MS Office, highly organized, and capable of effective communication in Maltese and English.
• Team player with excellent interpersonal skills and a proactive attitude.

Why join us?

At GasanMamo, we offer a career path in a growing, collaborative team where your contribution matters. You’ll benefit from ongoing professional development, support towards related studies and professional membership fees, and the chance to work with a respected name in the Maltese insurance market. 

The chosen candidate will enjoy working in an environment that offers a good work-life balance and additional benefits, including:

Generous Remuneration Package

• Competitive salary that reflects your experience and contributions.
• Premium discounts on insurance products, with excess waivers in the event of a claim and credit arrangements for premium payment.
• Exclusive discounts on gym memberships, retail outlets, etc.
• Clothing Allowance for work attire.

Work-Life Balance

• Shorter working hours during the summer months without needing to take vacation leave or make up the time at another point during the year.
• Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose.
• Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law. .

Health and Wellbeing

• Comprehensive insurance coverage, including life, personal accident and health insurance. 
• On-site GP clinic available monthly for health consultations. 
• Confidential access to mental health support at company’s expense. 

Career Development

• Study support, including financial assistance and additional leave for exams. 
• Reimbursement of professional membership fees to support industry involvement. 
• Qualification Allowance, awarded upon completion of certain qualifications. 
• Ongoing training from experienced in-house trainers, and external providers. 
• Online learning resources, including CPD-accredited sessions. 
• Seminar and conference access. 

Community and Social Engagement

• Regular social events that bring the team together. 
• Paid volunteering leave to support causes that matter. 
• Opportunities to engage in CSR initiatives and make a positive impact. 

Equal Opportunities:

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

All applications will be treated in strictest confidence