GasanMamo Insurance

Are you looking for a fulfilling career in the insurance industry? Since 1999, GasanMamo Insurance has been a leader in providing coverage for cars, homes, health, travel, and businesses in Malta. We combine reliability and innovation to create a seamless and stress-free insurance experience.With the largest insurance network in Malta, including a central Head Office and multiple branches across Malta and Gozo, support is always close by. Our commitment to technology ensures hassle-free management of our clients' needs.Join our team of over 200 professionals dedicated to innovation and community engagement. If you’re ready to launch your career in a trusted and forward-thinking organization, GasanMamo Insurance is the place for you!

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We are looking to recruit a Customer Support Executive to join our Health Underwriting Department on a full-time basis.&nbsp;
As part of this team, you will play a key role in supporting clients through clear guidance and accurate policy handling. This role is ideal for someone with experience in customer service and a background in healthcare, who enjoys helping people make informed decisions about their insurance needs.&nbsp;
<h2>Key Responsibilities&nbsp;</h2>
-	Policy handling:
o	Preparing insurance quotations and underwriting new business&nbsp;
o	Issuing new policies and processing renewals&nbsp;
-	Customer support:
o	Assisting walk-in clients, answering incoming calls, and responding to email enquiries&nbsp;
o	Handling queries from branches and intermediaries&nbsp;
o	Developing and following up on a list of prospective clients&nbsp;
<h2>Your Profile:&nbsp;</h2>
-	Qualifications and skills:
o	Advanced level of education&nbsp;
o	Proficiency in Microsoft Office&nbsp;
o	Fluent in spoken and written English; knowledge of Maltese is considered an asset&nbsp;
-	Experience:
o	Previous experience in customer service, ideally in a healthcare or insurance setting&nbsp;
o	Familiarity with handling sensitive information with confidentiality and professionalism&nbsp;
-	Competencies:
o	Excellent analytical and decision-making skills&nbsp;
o	Strong verbal and written communication skills&nbsp;
o	High attention to detail and accuracy&nbsp;
o	Team-player mindset, with the ability to work independently when required&nbsp;
<h2>Why join us?</h2>
At GasanMamo, we offer a career path in a growing, collaborative team where your contribution matters. You’ll benefit from ongoing professional development, support towards related studies and professional membership fees, and the chance to work with a respected name in the Maltese insurance market.&nbsp;
The chosen candidate will enjoy working in an environment that offers a good work-life balance and additional benefits, including:&nbsp;
Generous Remuneration Package
- Competitive salary that reflects your experience and contributions.&nbsp;&nbsp;
- Premium discounts on insurance products, with excess waivers in the event of a claim.&nbsp;
- Exclusive discounts on gym membership, retail outlets, etc.&nbsp;
- Clothing allowance for work attire.&nbsp;
Work-Life Balance
- Shorter working hours during the summer months without needing to take vacation leave or make up the time at another point during the year.&nbsp;
- Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose.&nbsp;&nbsp;
- Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law.&nbsp;&nbsp;&nbsp;
Health and Wellbeing 
- Comprehensive insurance coverage, including life, personal accident and health insurance.&nbsp;&nbsp;
- On-site GP clinic available monthly for health consultations.&nbsp;
- Confidential access to mental health support at company’s expense.&nbsp;&nbsp;
Career Development
- Study support, including financial assistance and additional leave for exams.&nbsp;&nbsp;
- Reimbursement of professional membership fees to support industry involvement.&nbsp;
- Qualification Allowance, awarded upon completion of certain qualifications.&nbsp;
- Ongoing training from experienced in-house trainers, and external providers.&nbsp;
- Online learning resources, including CPD-accredited sessions.&nbsp;
- Seminar and conference access.&nbsp;
Community and Social Engagement
- Regular social events that bring the team together.&nbsp;&nbsp;
- Paid volunteering leave to support causes that matter.&nbsp;&nbsp;
- Opportunities to engage in CSR initiatives and make a positive impact.&nbsp;
Equal Opportunities:
GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation.&nbsp;
Are you ready to bring your skills to a dynamic team and contribute to our continued success? We’d love to hear from you!&nbsp;

We are looking to recruit a Customer Support Executive to join our Health Underwriting Department on a full-time basis.&nbsp;
As part of this team, you will play a key role in supporting clients...

Health Customer Support Executive

Are you a driven and ambitious individual, eager to kick-start your career in insurance? We’re on the hunt for a Customer Support Executive to join our Mellieha branch on a full-time basis.&nbsp;
This role is tailor-made for someone who likes meeting people, has strong organisational skills and a knack for building strong interpersonal relationships. If you’re someone who dreams big and wants to be at the forefront of the insurance industry, we want to hear from you!
<h2>About the role:&nbsp;</h2>
The chosen candidate will advise customers on a wide range of insurance products, with a focus on motor insurance. Responsibilities include:&nbsp;
-	Providing insurance quotations&nbsp;
-	Issuing new policies
-	Renewing existing policies&nbsp;
-	Engaging with potential clients
-	Assisting with claims and payments.&nbsp;
Working hours are from 8.30am – 6pm on weekdays, with one weekday off each week; and on the last Saturday of each month from 8.30am – 1pm.&nbsp;
<h2>What we’re looking for:&nbsp;</h2>
We’re seeking someone adaptable and confident in dealing with clients. The ideal candidate has:&nbsp;
-	SEC level of education (school leaving certificate) at Grade 5 or higher (or any similar qualification)&nbsp;
-	Good command of written and spoken English&nbsp;
-	Strong IT skills, especially Microsoft Office&nbsp;
-	Team-oriented, with an ability to also work independently&nbsp;
Candidates with insurance qualifications or those interested in pursuing them will be given preference.&nbsp;
<h2>Why Join Us?&nbsp;</h2>
At GasanMamo, we offer a career path in a growing, collaborative team where your contribution matters. You’ll benefit from ongoing professional development, support towards related studies and professional membership fees, and the chance to work with a respected name in the Maltese insurance market.&nbsp;
The chosen candidate will enjoy working in an environment that offers a good work-life balance and additional benefits, including:&nbsp;
Generous Remuneration Package 
-	Competitive salary that reflects your experience and contributions.&nbsp;&nbsp;
-	Premium discounts on insurance products, with excess waivers in the event of a claim.&nbsp;
-	Exclusive discounts on gym membership, retail outlets, etc.&nbsp;
-	Clothing allowance for work attire.&nbsp;
Work-Life Balance 
-	Shorter week: Enjoy the benefits of a 4-day work week. Working hours are from 8.30am – 6pm on weekdays, with one weekday off each week; and on the last Saturday of each month from 8.30am – 1pm. The rest of the weekends are always yours to relax and recharge.&nbsp;
-	Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose.&nbsp;&nbsp;
-	Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law.&nbsp;&nbsp;
Health and Wellbeing 
-	Comprehensive insurance coverage (life, personal accident, and health insurance)&nbsp;
-	GP clinic available monthly at our Head Office for health consultations.&nbsp;
-	Confidential access to mental health support at company’s expense.&nbsp;&nbsp;
Career Development 
-	Study support, including financial assistance and additional leave for exams.&nbsp;&nbsp;
-	Reimbursement of professional membership fees to support industry involvement.&nbsp;
-	Qualification Allowance, awarded upon completion of certain qualifications.&nbsp;
-	Ongoing training from experienced in-house trainers, and external providers.&nbsp;
-	Online learning resources, including CPD-accredited sessions.&nbsp;
-	Seminar and conference access.&nbsp;
Community and Social Engagement:
-	Regular social events that bring the team together.&nbsp;&nbsp;
-	Paid volunteering leave to support causes that matter.&nbsp;&nbsp;
-	Opportunities to engage in CSR initiatives and make a positive impact.&nbsp;
<h2>Equal Opportunities:</h2>
GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation.&nbsp;
Ready to embark on an exciting career journey in insurance? Apply now and be part of our dynamic team!&nbsp;

Are you a driven and ambitious individual, eager to kick-start your career in insurance? We’re on the hunt for a Customer Support Executive to join our Mellieha branch on a full-time...

Branch Customer Support Executive - Mellieha

We are looking for a Health Claims Officer to join our Health Claims Department and play a key role in delivering exceptional service to our clients.
In this role, you will assess, investigate, and process medical claims, ensuring they are handled accurately, fairly, and in line with company policy. You will also act as a point of guidance for clients, offering clear explanations and support throughout the process.
We’re looking for someone who is curious, sensible, and motivated to help others — a team player who can also take the initiative to solve problems and make sound decisions. A background in insurance or health-related fields will be considered an advantage.
<h2>Key Responsibilities</h2>
<ul>
<li>Manage and process health insurance claims from first notification to settlement</li>
<li>Assess and investigate claims, ensuring all required documentation is complete and accurate</li>
<li>Communicate effectively with clients, healthcare providers, and other stakeholders</li>
<li>Apply company policies and regulatory guidelines consistently and fairly</li>
<li>Support clients with clear, empathetic guidance during the claims process</li>
<li>Collaborate with colleagues to resolve complex or unusual cases</li>
</ul>
<h2>Knowledge &amp; Experience</h2>
<ul>
<li>2 years of experience in insurance claims handling is a must</li>
<li>Having experience in a medical background would be an asset</li>
<li>Strong communication, negotiation, and problem-solving skills</li>
<li>Analytical mindset with high attention to detail</li>
<li>Customer service focus with the ability to manage sensitive situations</li>
</ul>
<h2>Qualifications</h2>
<ul>
<li>Fluency in written and spoken Maltese and English</li>
<li>Confident use of Microsoft Office applications</li>
<li>A-Level standard of education</li>
<li>Pursuing or holding a recognised insurance qualification or related degree (medical or health sciences background considered an asset)</li>
</ul>
If you are detail-oriented, proactive, and want to make a positive difference in people’s lives while developing your career, we’d like to hear from you.
<h2>Benefits and Perks:</h2>
Generous Remuneration Package
<ul>
<li>Competitive salary.</li>
<li>Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more</li>
<li>Clothing Allowance: Financial support for purchasing work attire</li>
</ul>

Work-Life Balance
<ul>
<li>Summer Hours: Enjoy shorter working hours during the summer months</li>
<li>Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child</li>
<li>Carers’ Leave: Additional special paid leave to care for sick relative</li>
<li>Optional hybrid working arrangement: combine office and remote work for flexibility</li>
</ul>

Health and Wellbeing
<ul>
<li>Comprehensive Insurance Coverage: Includes life, personal accident and health insurance</li>
<li>Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs</li>
<li>Mental Health Support: Confidential access to mental health support at company’s expense</li>
<li>Eye test: VDU eye test for employees who make use of electronic equipment&nbsp;</li>
</ul>

Career Development
<ul>
<li>Educational Support: Study support and additional leave for study and exams</li>
<li>Memberships: reimbursement for professional membership fees</li>
<li>Bonus: Qualification Allowance upon obtaining certain qualifications</li>
</ul>

Training and Professional Development:
<ul>
<li>Training: Regular training sessions held by experienced in-house trainers and professional training providers</li>
<li>Online Training: Access online courses and resources including CPD training sessions</li>
<li>Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals</li>
</ul>

Community and Social Engagement
<ul>
<li>Social Events: Join our fun and engaging social events</li>
<li>Volunteering Leave: Paid leave for volunteering activities</li>
<li>Corporate Social Responsibility: Opportunity to support and impact social and environmental causes</li>
</ul>

<h2>Equal Opportunities:</h2>
GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

We are looking for a Health Claims Officer to join our Health Claims Department and play a key role in delivering exceptional service to our clients.
In this role, you will assess, investigate, and...

Health Claims Officer

Our Motor Claims Department is growing, and we’re looking for a versatile and analytically minded Motor Claims Adjuster [Liability and Cost Control] to join our team on a full-time basis.&nbsp;
This dynamic role blends responsibilities across liability handling and cost control, offering an excellent opportunity to broaden your insurance experience in a collaborative environment.&nbsp;
About the role: 
The chosen candidate will support the full claims process, from handling initial queries to assisting with investigations and settling claims. They will work across different functions within the department, ensuring smooth and efficient claims handling for customers and partners. Main responsibilities include:&nbsp;
-	Registering claims and maintaining accurate records.
-	Handling queries via telephone, email, and in person from customers, intermediaries, and third parties.&nbsp;
-	Initiating and following up on claim recoveries from third parties and insurers.
-	Booking and coordinating motor surveys, and processing surveyor reports.
-	Organising vehicle damage assessments and maintaining related documentation.
-	Liaising with staff, customers, and suppliers regarding vehicle repairs, and other cost control issues.
-	Accepting liability for claims falling within designated authority limits, and escalating others as necessary.
-	Assisting with investigations and processing motor claims, including total loss and cash settlement claims.&nbsp;
-	Reviewing claims received from branches and intermediaries.&nbsp;
-	Monitoring and reporting on outstanding claims.&nbsp;
-	Managing settlements, collecting policy excesses, issuing receipts and debit notes, and reconciling daily cash.&nbsp;
What we’re looking for:&nbsp;
We’re seeking someone adaptable, organised, and confident in dealing with clients, suppliers, brokers, and other stakeholders.&nbsp;
The ideal candidate has:&nbsp;
-	MQF Level 4 or higher (A Levels or equivalent)&nbsp;
-	Experience in the insurance sector, either in client-facing or back-office roles [preference will be given to candidates with experience in motor insurance]&nbsp;
-	CII qualifications or plans to pursue them (preferred)&nbsp;
-	Excellent communication skills in both Maltese and English
-	A proactive, team-oriented mindset and professional attitude&nbsp;
-	Ability to multi-task and adapt to changing responsibilities with ease&nbsp;
Why join us? 
At GasanMamo, we offer a career path in a growing, collaborative team where your contribution matters. You’ll benefit from ongoing professional development, support towards related studies and professional membership fees, and the chance to work with a respected name in the Maltese insurance market.&nbsp;
The chosen candidate will enjoy working in an environment that offers a good work-life balance and additional benefits, including:&nbsp;
Generous Remuneration Package 
-	Competitive salary that reflects your experience and contributions.&nbsp;&nbsp;
-	Premium discounts on insurance products, with excess waivers in the event of a claim.&nbsp;
-	Exclusive discounts on gym membership, retail outlets, etc.&nbsp;
-	Clothing allowance for work attire.&nbsp;
Work-Life Balance 
-	Shorter working hours during the summer months without needing to take vacation leave or make up the time at another point during the year.&nbsp;
-	Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose.&nbsp;&nbsp;
-	Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law.&nbsp;&nbsp;
Health and Wellbeing&nbsp;
-	Comprehensive insurance coverage, including life, personal accident and health insurance.&nbsp;&nbsp;
-	On-site GP clinic available monthly for health consultations.&nbsp;
-	Confidential access to mental health support at company’s expense.&nbsp;&nbsp;
Career Development 
-	Study support, including financial assistance and additional leave for exams.&nbsp;&nbsp;
-	Reimbursement of professional membership fees to support industry involvement.&nbsp;
-	Qualification Allowance, awarded upon completion of certain qualifications.&nbsp;
-	Ongoing training from experienced in-house trainers, and external providers.&nbsp;
-	Online learning resources, including CPD-accredited sessions.&nbsp;
-	Seminar and conference access.&nbsp;
Community and Social Engagement
-	Regular social events that bring the team together.&nbsp;&nbsp;
-	Paid volunteering leave to support causes that matter.&nbsp;&nbsp;
-	Opportunities to engage in CSR initiatives and make a positive impact.&nbsp;
Equal Opportunities
GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation.&nbsp;

This role offers exposure to multiple aspects of the motor claims process, providing a unique opportunity for growth in a leading insurance company. If you are mechanically minded, thrive on variety and enjoy taking on new challenges, we’d love to hear from you.

Our Motor Claims Department is growing, and we’re looking for a versatile and analytically minded Motor Claims Adjuster [Liability and Cost Control] to join our team on a full-time basis.&nbsp;
This...

Motor Claims Adjuster [Liability and Cost Control]

<h2>What we’re looking for</h2>
Our IT Department is hiring a Junior Business Analyst to bridge the gap between business teams and IT.&nbsp;
<ul>
<li>Understand business challenges</li>
<li>Explore solutions</li>
<li>Ensure projects deliver value and support goals</li>
<li>Includes training and documentation</li>
<li>No need for complete experience — a great opportunity to learn and grow</li>
</ul>
Your Responsibilities 
<ul>
<li>Collaborate with business and IT teams to understand workflows</li>
<li>Identify areas for improvement</li>
<li>Gather and document requirements</li>
<li>Design wireframes or prototypes</li>
<li>Support project planning and testing</li>
<li>Facilitate smooth communication across departments</li>
<li>Gain hands-on experience with agile methods, business process analysis, and user-centered design</li>
</ul>
What convinces us
Required Qualifications:
<ul>
<li>Having or currently pursuing a qualification in Information Systems, Computer Science, Insurance and Risk Management or a related field.</li>
<li>Having excellent communication skills both written and verbal.</li>
<li>Having an analytical mindset with a strong ability to troubleshoot and find solutions.</li>
</ul>
What would be a plus:
<ul>
<li>Having the willingness to learn.</li>
<li>Collaborative and open to feedback in a team-oriented environment.</li>
<li>Experience in similar roles, highlighting skills that align with the position.</li>
<li>Having working experience in the insurance industry or the financial sector.</li>
</ul>

<h2>Why join GMI?</h2>
Benefits and Perks
You will be joining a highly reputable organisation that is known for the excellent training that it provides. You will enjoy working in an environment that offers a good work-life balance and provides opportunities for career progression.&nbsp;
Benefits include:
Generous Remuneration Package
Competitive salary.
Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more.
Clothing Allowance: Financial support for purchasing work attire.
Work-Life Balance
Summer Hours: Enjoy shorter working hours during the summer months.
Hybrid working arrangements
Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child.
Carers’ Leave: Additional special paid leave to care for sick relative.
Health and Wellbeing
Comprehensive Insurance Coverage: Includes life, personal accident and health insurance.
Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs.
Mental Health Support: Confidential access to mental health support at company’s expense.
Eye test: VDU eye test for employees who make use of electronic equipment.
Career Development
Educational Support: Study support and additional leave for study and exams.
Memberships: reimbursement for professional membership fees.
Bonus: Qualification Allowance upon obtaining certain qualifications.
Training and Professional Development
Training: Regular training sessions held by experienced in-house trainers and professional training providers.
Online Training: Access online courses and resources including CPD training sessions.
Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals.
Community and Social Engagement
Social Events: Join our fun and engaging social events.
Volunteering Leave: Paid leave for volunteering activities.&nbsp;
Corporate Social Responsibility: Opportunity to support and impact social and environmental causes

Equal Opportunities:
GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

What we’re looking for
Our IT Department is hiring a Junior Business Analyst to bridge the gap between business teams and IT.&nbsp;

Understand business challenges
Explore solutions
Ensure projects...

Junior Business Analyst

<blockquote>We are looking for talented and motivated individuals to join our dynamic team.</blockquote>
We welcome unsolicited applications from candidates who are passionate about their work and eager to contribute to our organization.
Requirements:
<ul>
<li>A strong desire to work in a collaborative and fast-paced environment.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to adapt to changing priorities and work under pressure.</li>
<li>Relevant education background and/or experience in a related field.</li>
<li>A proactive approach to problem-solving and a willingness to take initiative.</li>
</ul>

We encourage individuals from diverse backgrounds and experiences to apply, as we beliece that a variety of perspectives enriches our workplace.

<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Fluency in written and spoken English </li><li>IT literacy, ability to use MS Office applications</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>Have a minimum Advanced level of education</li></ul><h4 style="margin-top: 24px;" class="heading benefits">Benefits</h4><ul class="jobDescList benefits"><li>Competitive salary.</li><li>Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more</li><li>Clothing Allowance: Financial support for purchasing work attire</li><li>Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child</li><li>Carers’ Leave: Additional special paid leave to care for sick relative</li><li>Comprehensive Insurance Coverage: Includes life, personal accident and health insurance.</li><li>Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs.</li><li>Mental Health Support: Confidential access to mental health support at company’s expense.</li><li>Eye test: VDU eye test for employees who make use of electronic equipment.</li><li>Educational Support: Study support and additional leave for study and exams.</li><li>Memberships: reimbursement for professional membership fees.</li><li>Bonus: Qualification Allowance upon obtaining certain qualifications.</li><li>Training: Regular training sessions held by experienced in-house trainers and professional training providers.</li><li>Online Training: Access online courses and resources including CPD training sessions.</li><li>Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals.</li><li>Social Events: Join our fun and engaging social events.</li><li>Volunteering Leave: Paid leave for volunteering activities.</li><li>Corporate Social Responsibility: Opportunity to support and impact social and environmental causes.</li></ul>

We are looking for talented and motivated individuals to join our dynamic team.
We welcome unsolicited applications from candidates who are passionate about their work and eager to contribute to our...

Unsolicited Applications