Are you a driven and ambitious individual, eager to kick-start your career in insurance? We’re on the hunt for a Customer Support Executive to join our Mellieha branch on a full-time basis.
This role is tailor-made for someone who likes meeting people, has strong organisational skills and a knack for building strong interpersonal relationships. If you’re someone who dreams big and wants to be at the forefront of the insurance industry, we want to hear from you!
The chosen candidate will advise customers on a wide range of insurance products, with a focus on motor insurance. Responsibilities include:
- Providing insurance quotations
- Issuing new policies
- Renewing existing policies
- Engaging with potential clients
- Assisting with claims and payments.
Working hours are from 8.30am – 6pm on weekdays, with one weekday off each week; and on the last Saturday of each month from 8.30am – 1pm.
We’re seeking someone adaptable and confident in dealing with clients. The ideal candidate has:
- SEC level of education (school leaving certificate) at Grade 5 or higher (or any similar qualification)
- Good command of written and spoken English
- Strong IT skills, especially Microsoft Office
- Team-oriented, with an ability to also work independently
Candidates with insurance qualifications or those interested in pursuing them will be given preference.
At GasanMamo, we offer a career path in a growing, collaborative team where your contribution matters. You’ll benefit from ongoing professional development, support towards related studies and professional membership fees, and the chance to work with a respected name in the Maltese insurance market.
The chosen candidate will enjoy working in an environment that offers a good work-life balance and additional benefits, including:
Generous Remuneration Package
- Competitive salary that reflects your experience and contributions.
- Premium discounts on insurance products, with excess waivers in the event of a claim.
- Exclusive discounts on gym membership, retail outlets, etc.
- Clothing allowance for work attire.
Work-Life Balance
- Shorter week: Enjoy the benefits of a 4-day work week. Working hours are from 8.30am – 6pm on weekdays, with one weekday off each week; and on the last Saturday of each month from 8.30am – 1pm. The rest of the weekends are always yours to relax and recharge.
- Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose.
- Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law.
Health and Wellbeing
- Comprehensive insurance coverage (life, personal accident, and health insurance)
- GP clinic available monthly at our Head Office for health consultations.
- Confidential access to mental health support at company’s expense.
Career Development
- Study support, including financial assistance and additional leave for exams.
- Reimbursement of professional membership fees to support industry involvement.
- Qualification Allowance, awarded upon completion of certain qualifications.
- Ongoing training from experienced in-house trainers, and external providers.
- Online learning resources, including CPD-accredited sessions.
- Seminar and conference access.
Community and Social Engagement:
- Regular social events that bring the team together.
- Paid volunteering leave to support causes that matter.
- Opportunities to engage in CSR initiatives and make a positive impact.
GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation.
Ready to embark on an exciting career journey in insurance? Apply now and be part of our dynamic team!