The Role

We are looking to recruit a Claims Support Executive to join our young and dynamic team in the Health Department. 

This role is ideal for someone who has experience in working within a customer service environment and with a medical background.

Main duties will include but are not limited to:

• Processing medical claims
• Investigating medical claims
• Liaising with healthcare providers and other healthcare specialists
• Handling claims enquiries from customers, branches and intermediaries 
• Issuing claim payments

Requirements

• Previous experience in customer service, preferably in a healthcare setting.
• Excellent analytical, decision-making, strong attention to detail and communication skills
• Ability to handle sensitive information with confidentiality and professionalism.
• Ability to work as part of a team or on own initiative.

Education and Experience

• Advanced Level of Education
• IT skills particularly in Microsoft Office
• Fluent in spoken and written English. Knowledge of the Maltese language would be an asset 
• Team player with the ability to work independently

This role is ideal for someone who is inquisitive, has initiative and likes dealing with people

Preference will be given to candidates who have a qualification in insurance or are in their final stages of obtaining one. A Medical background will be considered an asset.

Why Join Us?

You will be joining a highly reputable organisation that is known for the excellent training that it provides. You will enjoy working in an environment that offers a good work-life balance and provides opportunities for career progression. 

Benefits include:

Generous Remuneration Package

• Competitive salary.
• Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more.
• Clothing Allowance: Financial support for purchasing work attire.

Work-Life Balance

• Summer Hours: Enjoy shorter working hours during the summer months.
• Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child.
• Carers’ Leave: Additional special paid leave to care for sick relative.

Health and Wellbeing

• Comprehensive Insurance Coverage: Includes life, personal accident and health insurance.
• Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs.
• Mental Health Support: Confidential access to mental health support at company’s expense.
• Eye test: VDU eye test for employees who make use of electronic equipment.

Career Development

• Educational Support: Study support and additional leave for study and exams.
• Memberships: reimbursement for professional membership fees.
• Bonus: Qualification Allowance upon obtaining certain qualifications.

Training and Professional Development

• Training: Regular training sessions held by experienced in-house trainers and professional training providers.
• Online Training: Access online courses and resources including CPD training sessions.
• Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals.

Community and Social Engagement

• Social Events: Join our fun and engaging social events.
• Volunteering Leave: Paid leave for volunteering activities. 
• Corporate Social Responsibility: Opportunity to support and impact social and environmental causes

Equal Opportunities:

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

Interested? If you’re eager to develop your underwriting expertise and be part of a reputable organization, upload your CV and a cover letter explaining why you’re the ideal candidate.

Apply before the closing date to seize this exciting opportunity!